Refund policy

Our goal is to ensure that your shopping experience is convenient and enjoyable. Prior to making a purchase, we kindly request that you review the following terms and conditions.

By making a purchase, you acknowledge, understand, and agree to comply with these terms and conditions.

Return or exchange requests will only be accepted within 3 days from the date of delivery.

To initiate a return or exchange request, please visit the 'Return or Exchange' option located in the footer of our website or use the following direct link:

If you choose to return an item, the refund will be issued in the form of store credit, which will be valid for up to one year.

For exchanges, if you select an item of higher value than the one you are exchanging, you will be required to pay the price difference. If the selected item is of lower value, the price difference will be credited to you.

We will schedule a pickup for your order within 1-3 business days after confirming the return, exchange courier cost has to be borne by the customer.

Upon receiving the returned product, we aim to issue the store credit or dispatch the exchanged product within 2-3 days, provided that all conditions are met. Typically, this process takes 6-7 days.

If the requested item for exchange is unavailable, we will strive to offer you suitable alternatives or provide a store credit for the same.

Please note that this process may take approximately 10-15 business days.

We regret to inform you that we do not accept returns or exchanges for international orders.

All items, with the exception of the following, are eligible for return and exchange:

  • Sale or discounted products
  • Gift cards
  • Customized products

To qualify for a return or exchange, please ensure that the following conditions are met:

  • The product must be returned in its original packaging.
  • The product must be unused and undamaged.
  • The product must include the original tags."